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Calgary’s Symend announced today that it has raised $73 million, which it says will be put toward R&D and international market expansion.
Symend’s customer engagement platform leverages AI and machine learning to automate processes around debt resolution for telcos, banks, and utilities .
CEO Hanif Joshaghani co-founded in 2016, along with chief strategist and chief marketing officer Tiffany Kaminsky. Joshaghani grew up in a household frequently targeted by calls from debt collectors, and he vowed to change collections for the better.
Symend has offices in Toronto and Denver, in addition to its Calgary headquarters. Symend tripled its employee count to 90 over the past year and expects to grow to over 200 employees by the end of 2020.
Check out Symend’s current opportunities on the Tech Talent Canada job board.
Read more about Symend’s financing round on Betakit.