Today at the Dreamforce conference in San Francisco Salesforce announced plans to expand access to skilling opportunities with free AI training for anyone.
The company will offer its premium AI courses and AI certifications free of charge and available to anyone through its free online learning platform, Trailhead, through the end of 2025.
Salesforce’s new offerings represent a more than $50 million investment in helping skill up the workforce and address a growing AI skills gap.
Executive urgency to incorporate AI tools into business operations has increased seven times over the past six months and is now a top concern, above inflation or the broader economy, according to Slack research.
But the same research shows that more than two-thirds of workers have yet to use the technology at work — and only 15% of workers strongly agree that they have the education and training necessary to use AI effectively.
Salesforce has already helped hundreds of thousands of professionals develop technical skills through premium instructor-led training and resume-worthy certifications. The company hopes to reach 100,000 more learners through these new offerings and help every Trailblazer become an Agentblazer.
In addition to the premium content, Trailhead recently expanded its free online courses to offer AI-specific skills training, including AI fundamentals, ethical AI use, prompting, and more. Since June 2023, employees, jobseekers, and learners have earned more than 2.6 million AI and data badges to unlock critical skills.