As TD TechCon 2025 wrapped up, it became clear from my perspective as an attendee, that the conference wasn’t just about TD—it offered valuable lessons for the entire tech industry. The Bank recently hosted its third annual TD TechCon, an education conference designed for TD colleagues to expand their tech skills and knowledge. Techtalent.ca had the privilege to attend TD TechCon this year, immersing ourselves in the conference
From fostering collaboration to investing in talent and embracing AI responsibly, I think the approach TD is taking can provide a blueprint for other organizations looking to stay ahead in an era of rapid digital transformation.
“At TD, we are constantly evolving to help meet the needs of our customers and colleagues in an increasingly digital world,” said Vlad Shpilsky, Head of Platforms and Technology at TD. “Through innovation in cloud computing, AI, and data analytics, we’re building the foundation and tools, like our virtual assistant for contact centre colleagues, that can help power the future of banking at TD.”
Collaboration is a Catalyst for Innovation
One of the most striking aspects of TD TechCon was its ability to bring together technology professionals, and industry leaders from across the ecosystem. The emphasis on collaboration was evident not only in the panel discussions and networking sessions but also in how TD actively engages with tech giants like Microsoft, IBM, and Google to drive its innovation strategy.
From my perspective, the takeaway is clear: breaking down silos and fostering cross-functional collaboration accelerates progress. Whether through strategic relationships,, internal innovation programs, or industry-wide knowledge-sharing events, tech companies can create environments where ideas thrive and solutions emerge faster.
Investing in People Fuels Long-Term Success
The Bank’s approach to tech talent development is another lesson for organizations looking to help future-proof their workforce. Through initiatives like mentorship programs, skills training, and the introduction of GenAI tools such as GitHub Copilot, TD is empowering its employees remain adaptable in an evolving landscape.
For companies navigating digital transformation, the key takeaway is that technology alone isn’t enough—investing in people is just as critical. From our experience, organizations that prioritize continuous learning and skill development will be better positioned to retain top talent and be seen as a top employer in a competitive market.
AI and Security Must Go Hand in Hand
TD’s commitment to AI adoption was a major theme at TechCon, but what stood out was its emphasis on responsible AI use and strong security foundations. By integrating AI-powered customer service tools while maintaining strict governance and security measures, TD demonstrated that innovation and risk management must coexist.
Tech leaders across industries should take note: AI has the potential to transform business operations, but without the right safeguards, it can also introduce vulnerabilities. Companies must prioritize ethical AI frameworks and robust security strategies to ensure technology enhances trust rather than erodes it.
A Strong Culture Drives Digital Transformation
Perhaps the most compelling lesson from TD TechCon was the impact of a strong, unified culture. The enthusiasm and pride among TD employees were palpable, from their participation in sessions to the signature green accessories that made the event feel uniquely TD.
For companies undergoing digital transformation, culture is often an overlooked factor. However, fostering a shared vision, celebrating achievements, and engaging employees in the journey can make all the difference. A tech-driven future is built not just on infrastructure and tools but on the people who bring it to life.
Final Thoughts: My Perspective as an Attendee
Attending TD TechCon offered valuable insights into how a major financial institution is embracing the future of technology. The Bank’s approach—balancing innovation with governance, investing in talent, and fostering collaboration—sets an example for others in the tech and financial industries.
With this final reflection, the TD TechCon series comes full circle. From the excitement of the event to the deeper dive into talent development and AI, the key takeaway is clear: the future of technology is about more than just tools—it’s about people, culture, and the responsible use of innovation.
Read more of Techtalent.ca’s coverage of TD TechCon 2025 here.